The Public Good Institute: Learning in Service of Tomorrow.

PGI Advisory

A clearer path through complex decisions.

Focused support for governance, risk, workforce and implementation challenges in public-serving organizations.

Ways we work

Start with the decision ahead.

Explore the outcome and approach. Every engagement is scoped around your organization.

Public Good Diagnostic

A clear statement of the problem, what is driving it, and the two or three decisions that matter most.

Scope and investment

A structured assessment of a governance, operational or implementation concern. We interview across levels, read what the organization actually produces rather than what its policies say, and come back with a description of the problem the leadership team can recognise and act on.

From $15,000

CAD engagement

AI & Risk Readiness Review

A risk picture, a governance position, and the vendor and oversight questions to ask before the next procurement.

Scope and investment

A review of where AI and digital tools currently touch decisions, what oversight exists, and where the organization is exposed. We look at staff practice as it is, not as policy imagines it, and at whether the vendor arrangements would survive scrutiny.

From $20,000

CAD engagement

Governance & Documentation Review

Clarified decision rights, an oversight structure that fits the organization, and documentation standards people can actually meet.

Scope and investment

An examination of decision rights, escalation, oversight and the records that carry them. The question is not whether the organization documents, but whether its documentation would hold up in a review, an inquiry or a change of leadership.

From $25,000

CAD engagement

Workforce Risk & Retention Strategy

A workforce risk picture, the pressures worth removing first, and a retention approach that does not rest on goodwill.

Scope and investment

Workforce strain rarely announces itself as a strategic risk until it becomes a service failure. This engagement traces the load (administrative burden, supervision gaps, role ambiguity, turnover) and identifies which parts leadership can actually change.

From $20,000

CAD engagement

Human Services System Redesign

A redesign the participating organizations can commit to, with the sequencing and accountability worked out.

Scope and investment

Complex organizational or cross-system change, where several bodies share responsibility and none of them controls the outcome. Scope, duration and structure are built around the specific system rather than a standard methodology.

Custom scoped

typically from $50,000 CAD

Strategic Advisory

A standing thinking partner who already knows the organization when it matters.

Scope and investment

Ongoing access to senior strategic counsel for chief executives and boards navigating scrutiny, technology decisions, governance change or institutional risk. Used well, it is the call before the decision rather than the review after it.

From $7,500

CAD per month · retainer

All prices are in Canadian dollars. Applicable taxes are additional. Every engagement is scoped after an initial conversation.

A notebook and pen in natural light.

Our approach

Understand the context. Agree the work.

We begin with your people, obligations, constraints and existing systems. The scope follows the decision that needs to be made.

Discuss an advisory need →

Scope and outputs

What an engagement can include

AI & Responsible Technology

Governance, readiness, risk classification, staff use, vendor questions and implementation.

Governance & Accountability

Decision structures, roles, oversight, board and executive clarity.

Documentation & Defensible Practice

Documentation standards, workflow, accountability and the relationship between records and service quality.

Workforce & Change

Implementation, leadership, staff readiness, role clarity and organizational adoption.

Public Trust

Institutional communication, accountability, risk and learning following difficult or scrutinized events.

Policy to Practice

Closing the distance between what an organization says should happen and what actually occurs in operations.

Typical outputs
  • A clearer governance position.
  • An implementation roadmap.
  • Decision frameworks.
  • Policy recommendations.
  • Risk questions.
  • Training plans and practical templates.
  • A stronger shared understanding of the problem itself.
Advisory and the Summit

Advisory is a separate engagement. The Summit’s included implementation session at approximately 90 days does not constitute an advisory retainer or ongoing consulting support.

Work with PGI

What needs to change?

Tell us about the issue, the people involved and the decision ahead.

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